Privacy Policy

1. Introduction

At Lito, we prioritize the privacy and security of our customers in the United Arab Emirates. This policy explains how we collect, use, and protect your personal data when you visit our website or make a purchase.

2. Information We Collect

When you make a purchase or register on our site, we may collect the following:

  • Personal Information: Name, email address, and phone number.
  • Shipping Information: Delivery address (City, Area, Street) to ensure accurate order fulfillment.
  • Payment Information: We do not store your credit card details. All transactions are processed through secure, UAE-authorized payment gateways.

3. How We Use Your Information

We use your data strictly for the following purposes:

  • Processing and delivering your orders of luxury lighters.
  • Sending shipping status updates via SMS or email.
  • Enhancing your shopping experience and providing personalized content (based on your consent).
  • Customer support and responding to your inquiries.

4. Data Protection and Security

We implement high-level security standards to protect your data from unauthorized access. We use SSL (Secure Sockets Layer) encryption technology to secure all data exchanged between your device and our servers.

5. Sharing Information with Third Parties

We do not sell or rent your personal data. We only share necessary information with:

  • Courier Companies: (e.g., Aramex, DHL) to deliver your order.
  • Payment Gateways: To complete financial transactions securely.

6. Cookies

Our website uses cookies to improve performance and remember your preferences (such as your shopping cart). You can disable cookies in your browser settings, though this may affect some website functionalities.

7. Your Rights as a UAE Customer

In accordance with local laws, you have the right to:

  • Access and correct your personal data.
  • Request the deletion of your data from our records at any time.
  • Unsubscribe from marketing communications with a single click.

8. Policy Amendments

We reserve the right to update this Privacy Policy to reflect legal or technical changes. Any updates will be posted directly on this page.

9. Contact Us

For any inquiries regarding your data privacy, please contact us at:

  • WhatsApp: +971 50 715 1590